The PetGeez website can be accessed at https://www.petgeez.co.za on PC, mobile or any other web browser and is owned and operated by PetGeez (Pty) Ltd (‘We’, ‘ Us’, ‘Our’ or ‘PetGeez’) and is part of the ‘West Business Solutions (Pty) Ltd Group of companies and initiatives.
Our shop online gives access to an extensive range of pet-related products, food, toys and supplies, and more (“Goods”), therefore PetGeez allow third-party suppliers to list and sell their goods on our Website. (‘Third Party Vendor’). Certain Terms and Conditions will only apply to purchases from Third Party Vendors, and some apply specifically to PetGeez.
The cookies and similar technologies used by us have various functions:
- They can be (technically) necessary for the provision of our Services
- They help us to technically enhance our Services (e.g. monitoring of error messages and loading times)
- They help us to improve your user experience (e.g. by saving the font size and data entered into webforms)
- They enable us to show you more relevant ads
What are cookies, web beacons and similar technologies
Cookies are small text files (typically made up of letters and numbers) which are placed in the memory of your browser or device when you make use of our Services, in particular when you visit our website or when you open a message. Cookies allow for a recognition of a specific device or browser. There are different types of cookies:
- Session cookies (also called session based cookies) expire at the end of your session (e.g. when closing your browser window) and enable the entity using them to track your activities during this one session
- Persistent cookies remain stored on your device between sessions and enable us, for example, to track your settings or activities on several websites
- First-party cookies are set by the provider whose online service you are using (e.g. the operator of the website you are visiting)
- Third-party cookies are set by a provider other than the provider whose online service you are using (e.g. the operator of a website other than the one you are visiting)
Similar technologies are technologies which enable the entity using it to track your user behavior. This can be done by local shared objects or local storage, such as flash cookies, HTML 5 cookies and other web application software methods, all of which store information in your browser or device. Additionally, there are other technologies that function without local storage in your end device and instead make use of, inter alia, browser functions. In this context, a “fingerprint” of your system is created that serves as a unique identifier.
These technologies may function across all your browsers and in some cases are not fully managed by your browser, but may need to be managed directly from your installed applications or your device. We sometimes use the terms cookies and similar technologies interchangeably.
Why do we use these technologies
The cookies, web beacons and similar technologies used in connection with our Services serve the following functions:
Technologies which are operationally necessary
Technologies which are performance-related
Technologies which are functionality-related
Technologies which are advertising- or targeting-related
Which service providers do we cooperate with?
In regard to the usage of cookies, web beacons and similar technologies, we cooperate with authorized service providers. This includes, inter alia, ad networks and ad exchanges, which enable us to show you advertisements.
Authorized service providers are entitled to place web beacons and similar technologies within our online services and to place cookies on your device, as far as this is permissible according to applicable law. In this context, data for the identification of your device will be tracked, for example, the IP address, the device ID or the advertising ID (IDFA – ID for Advertising or Google Advertising ID).
Service providers that we cooperate with include Facebook and Google:
- Facebook: Provision of advertising services via Facebook’s advertising and marketing platforms, e.g. Website Custom Audiences (Facebook’s Data Policy)
With the exception of the use of such technologies by our service providers or other authorized third parties, we do not permit any third-party content on sites (such as item listings, communication between users, classified listings, comments, reviews, etc.) to include or utilize any cookies, web beacons, local storage, or similar technologies for tracking purposes or to collect your personal data for the own purposes of such third parties. If you suspect that an offer or third-party content within our Services collects personal data or may use tracking technologies, please report this to PetGeez Support.
We also use Google Signals in connection with the provision of our Services. This is an extension function of Google Analytics that enables cross-device tracking. This means that if your Internet-enabled devices are linked to your Google Account, Google can generate reports on usage patterns (especially cross-device traffic) even if you switch devices. If you have activated the setting “personalized ads” in your Google account, Google will process data for this purpose. We do not process personal data in this respect, we only receive statistics based on Google Signals.
You can deactivate the use of Google Signals at any time by downloading and installing the browser plugin in order to opt-out of Google Analytics. This will prevent the collection of data generated by the cookie and related to your use of the Services (including your IP address) and the processing of this data by Google. In addition, you can disable the “personalized advertising” setting in your Google Account. Details can be found here.
Google reCAPTCHA: Prevention of the automated access
We make use of Google reCAPTCHA (“reCAPTCHA”) within the provision of our Services. reCAPTCHA is used to check and prevent interactions through automated access, for example through so-called bots (computer programs that perform tasks automatically and independently). reCAPTCHA is used in particular to check whether data input in connection with our Services (e.g. in a contact form) is carried out by a human or by an automated program. For this purpose, reCAPTCHA analyzes the behaviour of the user on the basis of various characteristics. This analysis automatically begins as soon as the user connects with the online service, e.g. visits the website. For the purposes of this analysis, reCAPTCHA evaluates various pieces of information (e.g. IP address, duration of the user’s visit to the online service or the user’s mouse movements). The data collected during the analysis is forwarded to Google. The analyses by reCAPTCHA are carried out entirely in the background.
Which security measures do we take to protect your data?
We protect our cookies and similar technologies to ensure that only we or authorized service providers can evaluate them. For this purpose, we assign a unique identifier (ID) to them that is designed so that only we can process them.
Technologies which are operationally necessary, performance-related or functionality-related
If you wish to deactivate the use of any cookies – including cookies that are operationally necessary, performance-related or functionality-related – that we use within the provision of our Services, you may do so by using the settings in your browser or device, if this is supported by your browser or device. The settings must be made separately for each browser you use.
Please note that you may not be able to use certain PetGeez services when you deactivate cookies and similar technologies (e.g. the ‘stay logged in function’). You may also need to enter your password more frequently during your browser sessions.
Technologies which are advertising- or targeting-related
You can deactivate the use of any third-party cookies – e.g. by online ad networks – within our Services by using the settings in your browser or the device settings in your device if this is supported by your browser or device.
You can also find information on advertising-related third-party cookies and similar technologies and how to prevent their use on the following websites:
- www.aboutads.info/choices (available in English only)
- www.networkadvertising.org/choices (available in English only)
If you delete all cookies on your device, any opt-out cookies that have already been set will also be deleted, so that you will have to declare again any opt-outs that have already been declared.
Do Not Track
We offer certain site features, services, applications, and tools that are available only through the use of these technologies. You are always free to block, delete, or disable these technologies if your browser, installed application, or device so permits. However, if you decline cookies or other similar technologies, you may not be able to take advantage of certain site features, services, applications, or tools. You may also be required to re-enter your password more frequently during your browsing session. For more information on how you can block, delete, or disable these technologies, please review your browser or device settings.
Generally, these technologies allow our sites, services, applications, and tools to store relevant information in your browser or device and later read that information in order to identify you to our servers or internal systems. Where applicable, we protect our cookies and other similar technologies to help ensure that only we and/or our authorized service providers can interpret them by assigning them a unique identifier that is designed for interpretation only by us. We do not store any of your personal information on any of our cookies or other similar technologies.
Any personal information that we collect and store through use of these technologies is first obtained through notice and consent: We obtain your consent by providing you with transparent notice of use of the technologies and, to the extent described herein, providing you with the opportunity to make a choice to disable these technologies.
Our uses of such technologies fall into the following general categories:
- Advertising or Targeting-Related. We may use first-party or third-party cookies and web beacons to deliver content, including ads relevant to your interests, on our sites or on third party sites. This includes using technologies to understand the usefulness to you of the advertisements and content that has been delivered to you, such as whether you have clicked on an advertisement.
Opting out of our first-party advertising-related cookies, or out of third-party advertising-related cookies and web beacons as described below, does not necessarily mean that you will not see our advertising – only that this advertising will not be targeted to you through the use of first-party or third-party cookies, web beacons or related technologies.
If you would like to opt-out of all other types of technologies we employ on our sites, services, applications, or tools, you may do so by blocking, deleting, or disabling them as your browser or device permits.
Use of these technologies by authorized third-party service providers
We may work with third-party companies, commonly known as service providers, who are authorized to place third-party cookies, web beacons, or similar technologies for storing information on our sites or in our services, applications, and tools with our permission. These service providers help us to provide you with a better, faster, and safer experience.
With the exception of the use of such technologies by our service providers or other authorized third parties, we do not permit any third-party content on sites (such as item listings, member-to-member communications, classified listings, comments, reviews, etc.) to include or utilize any cookies, web beacons, local storage, or similar technologies for tracking purposes or to collect your personal information for their own purposes. If you believe a listing or other third-party content might be collecting personal information or using tracking technologies on one of our sites, please report it to PetGeez Support.